A REVIEW ON THE IMPACT OF OFFICE ENVIRONMENT ON THE JOB PERFORMANCE OF OFFICE WORKERS

A REVIEW ON THE IMPACT OF OFFICE ENVIRONMENT ON THE JOB PERFORMANCE OF OFFICE WORKERS

1. 1. Background to the Study

The effectiveness of employees is influenced directly or indirectly by the conditions under which they are required to do their work, which affects worker performance and the achievement of organizational goals. To that end, this study will concentrate on the impact of a poor office environment on the job performance of office workers in an organization. Taiwo, A. S. (2019) defines an office as a location where documents for the organization's control, planning, and efficient administration are created, processed, and stored. According to Sumra (2015), an office is a space where clerical operations take place. In a nutshell, the office is a section of an organization that provides services such as secretarial, clerical, accounting, and research. These are critical responsibilities that supplement or facilitate the work of an organization's executives. An office symbolizes the firm's value, attitude, and wealth; it is the company's first impression for both employees and visitors; and it serves as the stage for the more active aspect of the company to perform for their customers, staff, and community. Above all, an office is intended to provide stimulating conditions that promote activity. As a result, an office cannot be described without first understanding its surroundings. An office setting is a corporate community in which socioeconomic or commercial operations are carried out in order to achieve organizational goals. It should be understood that every business system exists inside an atmosphere that promotes work motivation and job satisfaction, which is essential in all organizations. Work motivation and a favorable atmosphere should be considered by organizational management as an antidote for increasing productivity and influencing the amount of work interest and satisfaction of employees.

Importantly, Haynes (2018) opined the office environment consists of the office building, furniture and layout, lighting, adequate ventilation, color décor, sound, and physical conditioning, all of which are designed to keep workers safe. The working environment has a significant impact on employee performance. The working environment is said to have a huge influence on employees' performance, either positively or negatively (Chandrasekar2001). There are worldwide groups that discuss employee rights all around the world. Most individuals spend half of their lives inside, which has a significant impact on their mental health, behaviors, skills, and performance (Dorgan, 1994). A better workplace environment is considered to result in better outcomes and higher productivity. A better physical atmosphere in the office will motivate employees and, as a result, increase their productivity. According to various publications pertaining to the study of numerous offices and office buildings, variables such as unhappiness, congested workspaces, and the physical environment have a significant part in the loss of employees' productivity (Carnevale 1992,Clements- Croome 1997).

 

The elements of the work environment altered in the 1990s as a result of changes in numerous aspects such as the social environment, information technology, and flexible ways of arranging work processes (Hasun & Makhbul, 2015). Employees that are physically and emotionally fit will be more motivated to work, and their performance outcomes will improve. Furthermore, a suitable office environment helps to reduce absenteeism and thus can improve employee performance, which leads to higher productivity at the company (Boles et al.2004). According to the Economic and Social Council, global economic development is increasingly failing to provide the types of new and better employment that might contribute to poverty alleviation. Despite significant and persistent economic development in many developing nations, unemployment is growing, a considerable proportion of the labor force is working for salaries below the poverty line, and the majority of non-agricultural jobs are in the informal economy. It is not surprising that in recent years there has been a shift in emphasis from a narrow focus on economic growth to a broader concern with enhancing job quality. Governments from around Africa have urged swift action to address these issues. The African Union Extraordinary Summit on Employment and Poverty Alleviation in Africa (Ouagadougou, September 2004) decisively backed the International Labour Organization's Decent Work Agenda, with a focus on the development of quality jobs. As demonstrated in its National Strategy for Growth and Poverty Reduction 2005-2010 and its National Job Policy of 2008, the Government of the United Republic of Nigeria endorses this pan-African demand for the integration of employment growth and enhanced work quality.

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